Scheduled Guests: Deborrah Himsel is the author of "Beauty Queen: Inside the Reign of Avon's Andrea Jung". She discusses what is needed for women to able to break through the glass ceiling and land in the executive suites of major corporations. Michael Mazzeo is an associate professor of management and strategy at Northwestern University's Kellog School of Management and co-author of the new book Roadside MBA: Back Road Lessons for Entrepreneurs, Executives and Small Business Owners. Michael shares his thoughts on whether or not someone can learn to be an entrepreneur in business school as well as his thoughts on what it takes to be successful in small business. Alice Breden, open researcher and advisor for American Express, is one of America's foremost trusted small business experts. She reveals the findings of the American Express 2014 Small Business Monitor, which tracks how small business owners are feeling and reveals that women business owners, in particular, are feeling optimistic for the future of their small business. Finally, Sarah Robinson, author of the Amazon bestselling business book Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities, talks about how to create loyal customers. She discusses why most companies fall short and what we can do to cultivate and keep a customer. Sponsored by Sage and Nextiva.