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What can you do to improve your organisation's performance and put customer service first? Dr. Jason Price explores the issues and challenges that stop customer service leaders like you from...
show moreDr. Jason Price explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences – and the knowledge you need to achieve better results.
You'll hear advice, hints, tips and guest interviews to help you learn, develop and grow as you transform your organisation's customer experience and operational performance, by putting service first.
Find out more at https://www.priceperrott.com/
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Service First podcast • Fresh insights for customer service leaders
Service First podcast • Fresh insights for customer service leaders
Learning from little things makes a big impression
The ABC of effective online service
Powering online customer channel shift
Online customer service - a story of relationship breakdown
Multi-channel customer disservice
Planning your future with 2020 hindsight
Ten contact centre lessons learned from the Grenfell Inquiry
Scramble! Take action for service improvement
Make someone's day in customer service
How to take your customer service from good to excellent
What can you do to improve your organisation's performance and put customer service first? Dr. Jason Price explores the issues and challenges that stop customer service leaders like you from...
show moreDr. Jason Price explores the issues and challenges that stop customer service leaders like you from delivering outstanding customer experiences – and the knowledge you need to achieve better results.
You'll hear advice, hints, tips and guest interviews to help you learn, develop and grow as you transform your organisation's customer experience and operational performance, by putting service first.
Find out more at https://www.priceperrott.com/
Information
Author | Dr. Jason Price |
Organization | Dr. Jason Price |
Categories | Management |
Website | podcast.priceperrott.com |
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