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Science 4-Hire is now Psych Tech @ Work! - a podcast about safe innovation at the intersection of psychological science, technology, and the future of work. Psych Tech @ Work...
show moreScience 4-Hire is now Psych Tech @ Work! - a podcast about safe innovation at the intersection of psychological science, technology, and the future of work.
Psych Tech @ Work promotes safe technological innovation and human/machine partnerships as an essential force in creating equilibrium and between psychology and commerce. Maintaining this balance in a time of unprecedented change is essential for ensuring that the future of work is ethical, positive, and prosperous.
Creating such a future requires an unprecedented level of interdisciplinary collaboration. With the goal of educating, engaging, and inspiring others through thoughtful and practical discussions with guests from a wide variety of backgrounds and specialties, Psych Tech @ Work provides a smorgasbord of food for thought and practical takeaways about the issues that will make or break the future of work.
20 SEP 2024 · "In the absence of trust, people will disengage. No amount of technology or process can replace the human need for belief and belonging."
-Julian Stodd
This episode is a must listen for those looking to expand their ideas about leadership, technology, and the psychology of work!In this episode of "Psych Tech @ Work,"
I welcome Julian Stodd, founder of Sea Salt Learning and prolific author whose work challenges conventional views on leadership, work, and technology, by looking at them through new paradigms. Our conversation was refreshing because Julian offered thoughtful reframing of my ideas about psychology in the workplace that are worth noting.
In our conversation Julian reframes the way we think about the evolving workplace, focusing on the shift from traditional hierarchical structures to social leadership and distributed power. His perspectives offer a compelling critique of the conventional social contract between organizations and employees, arguing that this contract has been fundamentally broken by modern work dynamics.
Julian highlights the role of technology, particularly AI, as a tool that both amplifies and disrupts traditional power dynamics within organizations. He also emphasizes the need for organizations to adapt, not just by automating tasks but by fostering trust, belief, and a sense of belonging to truly engage employees.
This conversation is a powerful reminder that organizations must evolve beyond transactional relationships and embrace the social elements that drive real engagement and productivity.
Throughout the episode, Julian emphasized the critical balance between formal organizational structures and the informal, social dynamics that truly drive engagement and innovation. He suggested that many organizations over-rely on formal systems—hierarchies, policies, and processes—while underestimating the power of social structures, such as networks of trust, influence, and collaboration.
Julian repeatedly showed me a new way to look at my ideas about the psychology of the workplace.
For instance:
The Traditional Leadership Model:
- I Mention: I spoke about the role of leaders in providing clear direction and overseeing teams to ensure productivity.
- Julian’s Reframe: Julian challenged this conventional view, arguing that leadership in the modern era should be about social authority rather than formal hierarchy. He explained that leadership is increasingly granted by the community based on trust and belief, not just a title or position, and that successful leaders must earn this trust by engaging meaningfully with their teams.
The Psychological Contract Between Employers and Employees:
- I Mention: The importance of the traditional idea of the psychological contract as a way to understand the employer-employee relationship, where employees trade their time and skills for compensation and job security.
- Julian’s Reframe: Julian reframed this concept by stating that the traditional social contract has been broken. He argued that organizations need to move beyond seeing employees as resources or commodities. Instead, they should recognize that people are investing their belief and engagement in return for trust, growth, and belonging. Julian emphasized that organizations must rethink this relationship to thrive in the modern, social age.
The Importance of Individual Differences:
- I mention: The importance of the concept of individual differences, focusing on the traditional scientific approach that measures and assesses traits like personality, intelligence, and abilities to predict workplace behaviors and outcomes.
- Julian’s Reframe: Julian suggested a shift away from solely focusing on the science of individual differences as fixed traits to considering individuals as dynamic and adaptable within social systems. He argued that while the science of individual differences is important, it often overlooks the relational and contextual factors that influence behavior. Julian emphasized that people are shaped by their environment, relationships, and the social dynamics they are part of. He proposed that instead of just measuring traits in isolation, organizations should focus on understanding how individuals interact with the system around them and how they can grow and evolve within that system.
"Take it or Leave it": Julian and I give our opinions on articles that suggest a declining need for human workers in the workplace of the future.
- https://sifted.eu/articles/autonomous-companies-ai
- Summary: This article from Sifted discusses the rise of fully autonomous companies that leverage AI agents to run without employees. While the article presents a futuristic view of e-commerce and automation, Julian and Charles critique its narrow focus and overhyped narrative, emphasizing that while AI may automate some functions, people will remain central to innovation and decision-making.
- https://www.hfsresearch.com/research/the-autonomous-enterprise-everyones-trying-to-get-there-can-we/
- Summary: This article from HFS explores how data-driven decision-making and automation are shaping the future of organizations. Julian and Charles discuss the potential for organizations to become more efficient through data governance and AI, but caution that organizations still need human judgment and emotional engagement to make meaningful decisions.
23 AUG 2024 · “The challenge isn’t just identifying skills, but ensuring the data is validated, diverse, and reflective of real-world performance."
- https://merifyme.com
Summary: My guest for this episode is Greg Gasperin, CEO and Co-Founder of Merify, a skills data verification platform. Greg and I discuss the future of skills-based hiring, which we both agree requires a shift from traditional resumes and degree-based qualifications to more dynamic and validated assessments of a candidate’s Skills. We discuss the fate of the skills based hiring movement as inexorably bound to the ability to have meaningful, quality evaluation of skills that is based on direct input from humans. Greg discusses the genesis behind Merify based on the need for continuous feedback, data integrity, and community-based validation as essential components of modern talent evaluation. Of course we also also cover the role of AI in automating skill taxonomy updates, ensuring that assessments remain relevant and aligned with industry trends. Topics Covered:
- Skills-Based Hiring:
- Moving beyond traditional resumes and degree requirements to more accurate, validated skill assessments.
- The importance of diverse, peer-reviewed feedback in creating a trustworthy skills database.
- Community-Based Skill Validation:
- The role of continuous feedback and real-world performance data in building a dynamic skill assessment system.
- How internal talent management can foster trust in skills data before expanding to external hiring.
- AI in Skill Taxonomies:
- Leveraging AI to maintain up-to-date skill taxonomies and adapt to changing industry demands.
- Balancing efficiency with transparency and explainability in AI-driven decision-making.
Takeaways:
- Trust in Data: A reliable skills-based hiring system requires validated, peer-reviewed data that accurately reflects a candidate's real-world abilities.
- Continuous Feedback: Regular, diverse feedback is essential for maintaining the accuracy and relevance of skill assessments.
- AI for Agility: AI can automate skill taxonomy updates, helping companies stay current with evolving industry needs.
- Start with Internal Trust: Focusing on internal talent management builds confidence in the system, paving the way for its broader application in external hiring.
- Transparency and Validation: A transparent, explainable system for skill validation is crucial to mitigating biases and fostering trust in AI-driven hiring decisions.
Articles Discussed in the "Take it or Leave it" Segment:
- "Leveraging Professional Education as a Bridge Between School and Career"
- Summary: This article from Fast Company explores the gap between academic learning and practical application in the workplace, emphasizing the need for higher education to incorporate more professional training to better prepare students for their careers.
- Discussion: Greg and Charles discuss the importance of exposure to various career paths early in education and the benefits of integrating professional skills training into higher education.
- Link: Fast Company Article
- "To Make the Most of Credentials, We Need a Better Marketplace"
- Summary: This article from Jobs for the Future highlights the need for a unified marketplace for credentials, where skills and credentials can be transparently evaluated and trusted by employers.
- Discussion: Greg and Charles talk about the importance of having a trusted, centralized system for credentialing and the role of employer buy-in for the success of a skills-based hiring approach.
- Link: Jobs for the Future Article
9 AUG 2024 · "It's about selling objectivity, not just science. We need to make sense of the vast data around us to help businesses make better decisions."
-Eric Sydell
Summary:
In this episode of "Psych Tech @ Work," my long time friend Eric Sydell, IO psychologist, genius, and co-founder of Vero AI, joins me to discuss the transformative potential of AI in the workplace and the importance of responsible innovation. This episode offers a deep dive into the practical applications of AI in HR tech, the necessity of ethical guidelines, and how businesses can implement AI responsibly to drive innovation while mitigating risks.
In our conversation we get into the brass tacks of responsible AI.
But first we share some stories about our respective career journeys and life as IO psychologists here in 2024. And how we both find peace and harmony in this crazy world by working with our hands (he builds guitars, I work on old cars).Besides talking about hobbies, my agenda for having Eric on the show was to learn more about what Eric’s company, Vero AI, is doing to help drive safe innovation with AI.
Eric delves into the technical aspects of how Vero AI leverages advanced analytics and AI tools to enhance decision-making processes. He highlights the company's unique approach to converting unstructured data into quantitative insights, enabling businesses to monitor and optimize their operations effectively.Eric emphasizes the importance of continuous output monitoring to ensure AI tools are fair, unbiased, and effective. He explains how Vero AI’s platform uses a combination of AI and rigorous scientific methods to provide comprehensive analyses of algorithmic impact, compliance, and fairness. Our discussion also covers the evolving landscape of AI regulations, the importance of aligning with these regulations, and how Vero AI assists companies in navigating this complex terrain. Eric's insights provide a detailed look at the practical applications of AI in HR tech, underscoring the balance between innovation and ethical responsibility.
Takeaways:
- Sell Objectivity: Focus on using AI to make sense of vast data, helping businesses make better decisions based on rigorous scientific methods.
- Monitor AI Outputs: Continuous output monitoring is crucial to ensure AI tools are fair, unbiased, and effective.
- Responsible Innovation: Approach AI adoption with a rigorous, ethical mindset. Balance innovation with the responsibility to monitor and understand AI systems.
- Regulation Awareness: Stay informed about evolving AI regulations and work towards compliance by maintaining transparent and accountable practices.
- Leverage AI Thoughtfully: Use AI to enhance decision-making processes while being mindful of potential biases and ethical considerations.
No show would be complete without the Take it or Leave it” Show.In this episode Eric and I discuss two interesting articles about hiring bias and regulation
Articles Discussed in the "Take it or Leave it" Segment:
- https://www.fastcompany.com/91111466/colorado-brain-waves-law-explained
- Summary: This article discusses Colorado’s new law aimed at regulating brain implants and other neurological technologies, focusing on data privacy and ethical concerns.
- Discussion: Eric and Charles debate the necessity and timing of such regulations, considering the current state of the technology and the importance of data privacy.
- https://news.bloomberglaw.com/daily-labor-report/employers-ask-what-is-ai-as-regulators-probe-hiring-biases
- Summary: This article explores the confusion among employers regarding the definition of AI and the importance of evaluating adverse impact in hiring decisions, regardless of the technology used.
Discussion: Eric emphasizes the need for clear definitions and the importance of focusing on outcomes rather than the specific tools used, while Charles discusses the practical implications for employers.
26 JUL 2024 · "It's important to understand that disability is contextual. One can be both enabled and disabled by their neurodivergence depending on the environment and the task at hand."-Nancy Doyle
"The way we diagnose and support neurodivergence needs to evolve. We're still using outdated models that don't consider the full spectrum of human cognitive diversity."-Nancy Doyle
Summary:
In this episode of "Psych Tech @ Work," I welcome my new friend Nancy Doyle, founder and CEO of Genius Within and visiting professor Birkbeck, University of London.In my opinion Nancy is one of the world’s most expert and on-point voices on the topic of Neurodivergence, especially as it relates to the world of work.
It was a real honor to spend an hour with her discussing the complexities and nuances of neurodiversity in the workplace. Nancy brings her extensive experience in IO psychology and coaching to the conversation, offering insights that challenge traditional views and practices around neurodiversity.Nancy shares her journey into the field, highlighting the transition from disability support to specializing in neurodiversity inclusion. Nancy is doing hero’s work emphasizing the need for flexible and inclusive workplace practices that go beyond tokenistic inclusion programs and truly address the functional needs of employees. She also discusses the limitations of current diagnostic practices and the potential for AI and machine learning to aid, but not replace, the nuanced understanding required for effective support.
Topics Covered:
- Early Career Experiences:
- Transition from academic learning to practical applications in the workplace.
- Differences between academic theories and real-world scenarios.
- Practical Applications of Neurodiversity Inclusion:
- Importance of creating flexible and inclusive environments tailored to individual needs.
- Common workplace accommodations that can enhance productivity and well-being.
- Impact of Technology and AI:
- The potential and limitations of AI in diagnosing and supporting neurodivergent individuals.
- How machine learning and big data can help identify common needs and effective accommodations.
- Genius Within:
- The amazing work Nancy’s company, Genius Within is doing in providing assessments, coaching, and organizational design services to support neurodivergent individuals, creating inclusive workplaces that enhance productivity and well-being.
Takeaways:
- Understand the Context of Disability: Recognize that neurodivergence can be both enabling and disabling depending on the environment and task. Create flexible workplace policies that accommodate individual needs.
- Move Beyond Tokenism: Avoid tokenistic inclusion programs and instead focus on practical, everyday accommodations that support all employees.
- Utilize Free Accommodations: Many effective accommodations, such as allowing quiet workspaces or flexible seating, are cost-free and easy to implement.
- Leverage Technology Thoughtfully: Use machine learning and big data to identify trends and common needs among neurodivergent employees, but be cautious with AI diagnoses due to embedded biases.
- Promote Continuous Learning: Stay informed about the evolving field of neurodiversity and be open to adapting workplace practices to better support neurodivergent employees.
"Take it or Leave it" Articles:In the most fun part of the show Nancy and I discuss two articles and give our opinions on the authors’ takes.
- https://www.spectator.co.uk/article/the-danger-of-neurodiversity/ From the Spectator UK
- Summary: This article critiques the neurodiversity movement, arguing that it may dilute the challenges faced by individuals with severe conditions. It highlights the need to balance the celebration of neurodiversity with the recognition of serious disabilities.
- Discussion: Nancy acknowledges the validity of the critique but criticizes the article’s tone. She emphasizes the need for a balanced approach that respects all experiences of neurodivergence.
- https://www.psychologytoday.com/us/blog/a-hidden-force/202305/the-rise-of-neurodiversity-at-work From Psychology Today
- Summary: This article discusses how companies are increasingly recognizing the value of neurodiverse employees but warns against tokenistic inclusion programs. It advocates for tailored support that genuinely meets the needs of neurodivergent individuals.
- Discussion: Nancy agrees with the article’s critique of tokenistic programs and stresses the importance of functional performance and everyday accommodations.
10 JUL 2024 · "It’s important to be a sponge when you're early in your career. Pick up pieces of what everybody else is doing that looks like it's working, and if it doesn't work, then you learn and grow from it." https://pride.hofstra.edu "Having an open mind early in your career can lead you to discover new interests and opportunities you might have otherwise overlooked." https://gmail.com Summary: In this episode I welcome Brando & Joe, recent graduates from Hofstra University’s IO Psychology program and hosts of one of the most popular IO psychology podcasts- https://www.linkedin.com/company/brando-and-joe-podcast/posts/?feedView=all.These guys are the real deal and it is always a great experience to have fellow podcasters on the show. There is a lot we can learn from the collective wisdom they have gained through 80 some odd episodes of their own podcast. Brando & Joe offer me (and my listeners) a fresh perspective on early careers for IOs. We discuss how they found their current jobs and how they are applying what they learned to the world of work. One theme that we spend a good deal of time discussing is the critical role that internships and networking play in shaping career paths, providing us experienced professionals about the importance of giving others a chance.Brandon and Joe’s adaptability, open-mindedness, and continuous learning mindset serve as a powerful reminder of the importance of staying current and flexible in a rapidly changing field. Listen in and you will probably take a relaxing stroll down memory lane and reminisce about how you got where you are today and who helped you get there. Take it or Leave it:The “Take it or Leave it” Show for this episode included a spirited discussion of two super interesting articles:"Will Robots Take My Job?" (website that looks at the future of various jobs)
- Summary: This website analyzes the risk of various jobs being automated and the future job prospects for IO psychologists. It highlights the low risk of automation in IO Psychology due to the need for complex problem-solving, creativity, and interpersonal skills.
- Discussion: We discuss the implications of automation in IO Psychology, emphasizing the unique human elements that protect their field from being fully automated.
- Link:https://willrobotstakemyjob.com/
"The Future of IO Psychology: Adapting to AI and Technological Changes" (Linked in Article by https://www.linkedin.com/in/gyankov)
- Summary: Georgi argues that IO psychologists need to embrace AI and technological advancements to remain relevant or it will face extinction. He emphasizes the importance of multidisciplinary approaches and continuous learning.
- Discussion: The conversation explores the necessity of integrating AI into IO practices and the potential for rebranding the field to stay current with technological trends. Or else!
- Link:https://www.linkedin.com/articles/future-of-io-psychology
20 JUN 2024 · "Organizational justice is about ensuring that every individual feels they are treated fairly and with respect in all aspects of their work. It’s not just about the outcomes they receive, but how those outcomes are decided and communicated. Fair processes and respectful treatment are fundamental to maintaining trust and equity within any organization." -Stephen Gilliland
Summary: In this episode of "Psych Tech @ Work," Steven Gilliland, a distinguished professor and expert in organizational justice, joins me to explore the profound impact of fairness on hiring and the psychology of the workplace. Stephen was my professor when I was in grad school at LSU, so I know him well and was lucky to have exposure to organizational justice theory during my most formative years.
After taking a stroll down memory lane, we have an amazing conversation about the fundamental principles of organizational justice theory. We discuss how perceptions of fairness in outcomes, processes, and interpersonal treatment shape employees’ attitudes and behaviors. We talk about how organizations can ensure fair treatment during hiring and how these practices influence applicants’ decisions and organizational reputation. We also dig into the broader implications of fairness in the workplace, emphasizing how companies can navigate challenging decisions, like layoffs, while maintaining their commitment to justice. Finally, we discuss the evolving role of technology in shaping justice perceptions in the workplace. Stephen provides insights into how AI and digital tools are transforming the landscape of organizational justice, offering both opportunities and challenges.
Take Aways:
- Treat Applicants as Customers: Consider the hiring process from the applicant's perspective. Fair treatment during this phase can significantly impact their decision to join your organization and their perception of your brand.
- Understand the Role of Fairness in Employee Engagement: Perceptions of fairness in hiring and workplace practices contribute to overall employee engagement and satisfaction. Ensure that decisions and processes are consistently fair to foster a positive work environment.
- Adapt Organizational Justice to Technological Changes: As workplaces evolve with technological advancements, continuously revisit and adapt your organizational justice practices to address new challenges and maintain fairness.
- Respond to Difficult Situations with Empathy: During tough times, such as layoffs, how you handle the situation reveals your organization's commitment to fairness. Strive to treat affected individuals with empathy and respect, maintaining open and honest communication.
- Align Actions with Psychological Contracts: Be aware of the unspoken agreements between employees and employers. Violating these expectations can lead to perceptions of unfairness and affect employee loyalty and engagement.
- Future-Proof Your Fairness Practices: Stay ahead of emerging trends by integrating fairness into your organizational strategy. Anticipate the impact of new technologies and societal changes on your justice practices to create a resilient and equitable workplace.
Take it or Leave it Show On this week’s show we vote on these articles. Tune in to hear our takes! "ChatGPT and the Rise of AI-Driven Conspiracy Theories" (Source: USA Today)
- Summary: This article explores how advanced AI technologies, like ChatGPT, are fueling the spread of conspiracy theories. It discusses the potential for AI to amplify misinformation and the challenges in managing these effects. The article suggests that as AI becomes more integrated into everyday life, there is an urgent need for radical transparency and robust measures to combat the spread of false information.
“AI Hiring Tools May Be Filtering Out the Best Job Applicants" (Source: CNBC)
- Summary: This article addresses concerns that AI-driven hiring tools may unintentionally filter out qualified candidates due to biases in the algorithms or lack of transparency in decision-making processes. It highlights the growing reliance on AI for managing large volumes of applications and the need for regulations to ensure fairness and accuracy in these systems.
6 JUN 2024 · "Skills-based hiring isn't just removing a degree requirement from a job description. It takes a long time and serious commitment to see it through."
-Matt Alder
Summary:
My guest for this episode is https://www.linkedin.com/in/mattalder/, podcaster, author, consultant and futurist
This is an exciting episode because it includes the first ever episode of The Take it or Leave it Show! This short segment takes place in the middle of our interview. This is a fun segment that provides listeners with expert takes on current hot topics. In the segment, Matt and I review two articles from the current news, share our takes on them, and give a collective thumbs up or thumbs down on it.
This week’s articles cover the topics of skills based hiring and the use of AI driven personality assessments in hiring. Don’t miss it!
In addition to Take it or Leave it, in this episode we learn about Matt’'s background in talent acquisition, his https://recruitingfuture.com/ and hishttps://www.amazon.co.uk/stores/Matt-Alder/author/B08XZJ89FY?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true 'Exceptional Talent' and 'Digital Talent'. Through these efforts and Matt’s work as a top notch consultant and futurist, we discuss the hot topics that are shaping the future of hiring.
Topics covered include:
- The definition of “digital transformation” and its impact on talent acquisition
- The role of AI in recruitment and how companies should approach the adoption of new technologies
- Challenges in skills-based hiring
- The importance of experimentation and innovation in recruitment, and
- Predictions for the future of talent acquisition in 2034.
Take Aways:
- Embrace Digital Transformation: Companies must adjust to an increasingly digital world, understanding that digital transformation impacts all aspects of business, including talent acquisition. Digital transformation involves more than just adopting new technologies; it requires a shift in mindset to leverage these tools effectively.
- Foster a Future-Focused Mindset: Being open to change and continuously experimenting with new technologies is essential for staying ahead in the HR landscape. Organizations need to think beyond the current processes and explore how technology can fundamentally change their operations.
- Prioritize Skills-Based Hiring: While challenging, skills-based hiring can lead to a more equitable and effective recruitment process, helping organizations find and retain the right talent. This approach emphasizes the importance of assessing candidates based on their actual skills rather than traditional credentials.
- Enhance Candidate Experience: Providing a consumer-grade experience in recruitment processes is crucial for attracting and retaining top talent, particularly among digitally savvy candidates. The goal is to make the recruitment process as engaging and seamless as possible.
- Navigate AI and Automation: Understanding the potential and limitations of AI in recruitment is vital. Organizations should focus on using AI to complement human decision-making and improve efficiency without losing sight of ethical considerations.
Future Hiring Trends: Matt predicts that by 2034, hiring will be highly data-driven, with advanced AI and automation playing a central role. This will lead to more personalized and efficient recruitment processes, but it will also require careful management to ensure fairness and inclusivity
23 MAY 2024 · "From the EEOC's perspective, whether an employment action, employment decision is made by a human or an algorithm, liability is going to be the same for those companies." "AI tools really have the ability to prevent discrimination, but at the same time, they have the ability to discriminate more than any one individual human being." -EEOC Commissioner Kieth Sonderling.
Before we begin- Commissioner Sonderling requested that I share a link to https://www.ada.gov/resources/ai-guidance/ (Algorithms, Artificial Intelligence, and Disability Discrimination in Hiring). While the report focuses on the Americans With Disabilities Act, the ideas put forth apply directly to employment decision making and is an important missive summarizing the government’s position on the relationship between AI and foundational regulation related to concepts such as the ⅘ rule and disparate impact.
Summary:
How lucky are we? My guest for this episode is none other than the grand poobah of employment regulations in the US, EEOC commissioner Keith Sonderling. The Commissioner has many great attributes that underlie his approach to the creation and enforcement of legislation critical to ensuring everyone gets a fair shake when it comes to employment opportunities. But I think one of his greatest attributes is his mission to make himself accessible to all channels of media and communication, including humble podcasters such as myself.
In some sense, my big takeaway from our discussion is the idea that the more things change, the more they stay the same. By this I mean that the central tenets of fair and equitable hiring practices are immutable. While the tools that support employment decision making have, and will continue to become infinitely more complex, ensuring that signals used for hiring decisions are job related, and thus free of systematic differences based on irrelevant factors, is all that matters.
The Commissioner and I have a really awesome and enlightening conversation about the evolving landscape of government regulation on AI in hiring. We begin with a discussion about his career trajectory, his insights about the integration of AI within HR practices, and the critical balance needed between innovation and ethical considerations.
We have fun delving into the specifics of current regulatory frameworks, including the seminal Uniform Guidelines on Employee Selection Procedures and the recent developments in laws such as New York City's Local Law 144. Commissioner Sonderling shares his perspective that the future of regulation will likely be driven by state initiatives rather than new federal legislation.
Takeaways:
- State-Led Initiatives: Commissioner Sonderling highlights that while the federal government may not introduce new legislation soon, states like New York and California are likely to lead the way in regulating AI in hiring. Employers should stay informed about state laws and consider adopting best practices from these regulations proactively.
- Navigating a Patchwork Regulatory Environment: With states potentially leading regulatory efforts, HR professionals must prepare to navigate a patchwork of regulations that may vary significantly from one state to another. This emphasizes the need for adaptable compliance strategies.
- Existing Federal Standards: Even in the absence of new federal legislation, existing laws and standards, such as the EEOC's Uniform Guidelines on Employee Selection Procedures, still apply to AI-driven employment decisions. Organizations must ensure compliance with these standards to avoid legal pitfalls.
- Proactive Compliance through Audits: Commissioner Sonderling advises businesses to conduct regular audits of their AI systems to ensure compliance and prevent discrimination. These audits should be thorough and based on relevant data to identify and mitigate any biases in the system.
- Vendor Responsibility and Data Integrity: The discussion highlights the importance of holding vendors accountable for the AI tools they provide. Employers must ensure that their vendors comply with ethical and legal standards and provide necessary data for compliance checks. We can expect vendors to be required to participate in 3rd party audits of their tools at some point in the near future.
9 MAY 2024 · "Everything really starts with the customer. It's not just about having a technology, but understanding the problem you're solving." -George LaRoque Summary: In this episode, George LaRocque, a leading HR technology analyst, investor and the founder of Work Tech- the #1 source of truth around investment and growth in the HR Tech market, joins me to discuss the evolving landscape of HR technology with a twist on its psychological impact on employees and job candidates. We discuss important topics that will define the future of HR tech and ultimately the future of work from the perspective of technology, commerce, and psychology. These topics include:
- Impact of investments on HR tech innovation
- Impact of generative ai and automation on work dynamics
- The influence of technology on the employee experience
- Social and psychological implications of remote work technologies
- Adaptation and learning in a tech-driven workplace
- Ethical considerations and employee trust
Practical Takeaways:
- Understanding Market Needs: George underscores the importance of aligning technology with actual market needs, emphasizing that successful tech solutions stem from a deep understanding of customer pain points, not just technology's capabilities. He stresses the psychological benefit of technologies that are developed with user-centric designs, which enhance user satisfaction and reduce resistance to new systems.
- Impact of Investment Trends on Psychological Well-being: By monitoring where capital is flowing within the HR tech sector, businesses can anticipate and adapt to emerging trends. George's analysis suggests that investments not only indicate which technologies will shape the future of HR but also how these technologies can affect employee well-being. Investments in user-friendly and ethically designed technologies can improve the overall workplace environment by reducing stress and increasing job satisfaction.
- Adoption of Generative AI: As AI continues to integrate into HR processes, George advises companies to consider how these tools can enhance operations without replacing the human element. Proper implementation of AI can help reduce employee workload and prevent burnout, but it's crucial to ensure these implementations are ethical and enhance employee experiences rather than making them feel replaceable or surveilled.
- Strategic Use of HR Technology for Employee Engagement: The conversation highlights the strategic advantage of using HR technology not just for automation, but for enhancing employee engagement and operational efficiency. Technologies that facilitate meaningful interactions and provide support in workflow can significantly improve psychological comfort and productivity among employees.
- Future of HR Tech and Psychological Impacts: Looking ahead, George predicts a shift towards fewer interfaces and more integrated, seamless experiences within HR technology. This evolution is expected to support a less cluttered and more efficient work environment, reducing cognitive load and fostering a more engaging and less stressful work experience. This future of "invisible" technology aids in maintaining a focus on human-centric operations, crucial for mental well-being.
25 APR 2024 · In this episode I welcome JP Elliot, HR and Talent Executive & Host of https://www.futureofhr.com/.
JP Elliott is a forward-thinking global human resources executive with extensive experience implementing human capital initiatives that drive business results, improve organizational performance, and elevate company culture.
He is a trusted business partner to C-level and senior management teams who can translate business needs into people strategies aligned with the enterprise priorities and P&L targets.
Over his career, JP has been fortunate to work across a broad spectrum of industries and organizations, many under going significant business and culture transformations. These experiences have shaped him into a versatile, pragmatic, and global leader who builds strong teams that deliver results.
Quote:
“I think we're always looking for shortcuts, but there isn't a shortcut. Most people aren't overnight successes, they're actually twenty year overnight successes. And when you start to hear their journeys and get to know them, you're like, wow, they've had setbacks. They've had these things happen, but they stayed focused on delivering results, understanding the business, building great relationships, and finding a way to differentiate themselves along the way.”
- JP Elliott
Summary:
JP’s podcast is one of my absolute favorite shows. With a constant roster of big time guests, including famous psychologists such as Jeffery Pfeffer and John Boudreau, seasoned HR leaders, and experts on careers and leadership JP’s show has served as a source of inspiration and career development for me. So I am really excited to have him as a guest on my show to talk about his own career and share all that he has learned from his travels as a PhD IO psychologist, HR leader, and podcast host.
I learned so much good stuff from our conversation and I am excited to provide my listeners access to practical, actionable insights about:
- Starting and growing a podcast
- Finding your own personalized path to career success through self-development, hard work, and being true to yourself
- What it takes to be a good HR leader
- Navigating the sometimes competing priorities of thinking and acting like a business person while staying true to psychology and humanistic values.
- Using HR leaders’ views on assessments to field a successful assessment program
- How to drive impact from the C suite and how to ensure the business notices and appreciates it
- How to be smart about the adoption of HR technology
JP’s message of optimism, self-empowerment, and the importance of business acumen and practicality in the game of HR is valuable for anyone, but is especially relevant for IO psychologists with aspirations to navigate their way into HR leadership.
So listen and share liberally!
Science 4-Hire is now Psych Tech @ Work! - a podcast about safe innovation at the intersection of psychological science, technology, and the future of work. Psych Tech @ Work...
show moreScience 4-Hire is now Psych Tech @ Work! - a podcast about safe innovation at the intersection of psychological science, technology, and the future of work.
Psych Tech @ Work promotes safe technological innovation and human/machine partnerships as an essential force in creating equilibrium and between psychology and commerce. Maintaining this balance in a time of unprecedented change is essential for ensuring that the future of work is ethical, positive, and prosperous.
Creating such a future requires an unprecedented level of interdisciplinary collaboration. With the goal of educating, engaging, and inspiring others through thoughtful and practical discussions with guests from a wide variety of backgrounds and specialties, Psych Tech @ Work provides a smorgasbord of food for thought and practical takeaways about the issues that will make or break the future of work.
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| Author | Charles Handler |
| Organization | Charles Handler |
| Categories | Business , Technology , Social Sciences |
| Website | www.spreaker.com |
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