What Data Says About the Future of the CX | Josh Neckes
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Description
Today Vikas Bhambri, Head of Sales and CX at Kustomer, and Josh Neckes, currently the co-founder and president at Simon Data, are joining us to dive into market trends, specifically...
show moreSimon’s company 0:50
How data plays a role in D to C 6:07
How it’s possible to bring the formula together 12:55
Where people should start if they are lost 21:01
“Maybe you’re not in an emotional space like weddings or dogs, or we work with a lot of financial services companies, but guess what. Most spaces that are not sellings socks on the internet actually are very emotional.” 14:31
https://www.linkedin.com/in/jneckes/
josh@simondata.com
Information
Author | Gabe Larsen |
Organization | Gabe Larsen |
Website | - |
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