Transformation in Customer Service with Crispin Thompson | Align Your Business to This Idea of Experience
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Description
Today we’re going to talk about transformation and how to really focus and align your business to this idea of experience. To do that, we brought on Cristin Thompson who...
show more- Crispin’s Background 1:00
- Where he goes when starting these initiatives 5:22
- Deciphering when to know that your way is better than what the customer thinks they want 7:25
- Why aren’t companies able to turn feedback into action? 11:11
- Final thoughts 16:29
www.linkedin.com/in/crispinthompson/
Information
Author | Gabe Larsen |
Organization | Gabe Larsen |
Website | - |
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