To Re-engage Existing Members, CUs Must Digitalize Products, Services and Support
Nov 8, 2021 ·
18m 21s
![To Re-engage Existing Members, CUs Must Digitalize Products, Services and Support](https://d3wo5wojvuv7l.cloudfront.net/t_square_limited_480/images.spreaker.com/original/2f6a665eb30f2099dd23936fd281334b.jpg)
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Description
Credit unions are expanding their digital services while continuing to offer omnichannel support. Bruce Dragt of CO-OP Financial Services says that by “credit unionizing” the services, credit unions can win...
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Credit unions are expanding their digital services while continuing to offer omnichannel support. Bruce Dragt of CO-OP Financial Services says that by “credit unionizing” the services, credit unions can win back members who may have strayed to other financial service providers.
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Information
Author | PYMNTS.com |
Organization | PYMNTS.com |
Website | - |
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