Jenna Hagan, Pre-Sales Director at NextGen Healthcare, a leading provider of innovative healthcare technology and data solutions joins eHealth Radio and the Health News, Healthcare and Technology Channels. Listen to interview with host Eric Michaels and guest Jenna Hagan discuss the following:

1. Two concepts I’ve been hearing about lately are the “digital front door” and the idea of a “closed loop patient experience.” Why don’t we start by breaking down what those terms mean and how they connect?
2. Why is it so important that practices keep up with evolving patient expectations in this area?
3. What solutions does NextGen Healthcare offer for patient engagement?
4. What results have been experienced by NextGen clients who implement these patient engagement solutions?
5. How does offering a better patient experience simultaneously improve the provider/staff experience?

Jenna Hagan is a Director of Pre-Sales at NextGen Healthcare who specializes in practice management, patient experience, and financial solutions. Prior to working for NextGen, she served as a practice administrator. She is also a certified athletic trainer and wore many hats serving as a physician extender with both financial and clinical orthopaedic expertise. Jenna has a strong command of PM, RCMS and all financial/administrative aspects of running a successful independent ambulatory practice. Website: https://www.nextgen.com Social Media Links: Facebook: https://facebook.com/NextGenHealthcare   Twitter: https://twitter.com/NextGen   Linkedin: https://linkedin.com/company/nextgenhealthcareinc   Instagram: https://instagram.com/nextgenhealthcare  People also listened to this: Advantage Behavioral Health: Improving Access to Mental Health Matters