The Most Overlooked ‘Power’ Tool: Unlocking Your SMS [THA 396]
![The Most Overlooked ‘Power’ Tool: Unlocking Your SMS [THA 396]](https://d3wo5wojvuv7l.cloudfront.net/t_square_limited_480/images.spreaker.com/original/9216dc69bc2fe2233475cb980dcf5234.jpg)
Sign up for free
Listen to this episode and many more. Enjoy the best podcasts on Spreaker!
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
'Our shop managers, our shop owners, they don't know what they have, and because they don't know what they have, they don't know how to use it to the fullest...
show more- Watch Full Video Episode
- A Better Road to Success: Navigating Your SMS and Customer Rapport [RR 945]: https://remarkableresults.biz/remarkable-results-radio-podcast/e945/
- Common Issues with SMS (00:02:05) Widespread issues among shop owners regarding their lack of knowledge about shop management systems.
- Understanding Labor Matrix (00:02:30) The importance of understanding and utilizing the labor matrix feature in SMS.
- Realization of SMS Capabilities (00:03:17) Ben describes the moment when shop owners realize SMS can influence profitability beyond invoicing.
- Owner's Role in Learning SMS (00:05:15) Discussion on the necessity for shop owners to be knowledgeable about their SMS and not delegate responsibility.
- Absentee Ownership Challenges (00:06:25) The dangers of absentee ownership in effectively managing shop systems and ensuring accountability.
- In-Person Training Benefits (00:11:54) Ben highlights the advantages of in-person training for accommodating different learning styles.
- Key Features of NAPA TRACS (00:12:28) Ben discusses top features of NAPA TRACS that excite shop owners, including inventory control and labor matrices.
- Inventory Control Insights (00:13:25) Ben emphasizes the significance of proper inventory management in enhancing shop profitability.
- Proactive Inventory Management (00:16:02) Discussion on the importance of maintaining appropriate inventory levels based on market demand.
- Client Service Rep's Role (00:16:43) Jon discusses the value of having a knowledgeable client service representative to assist with inventory management.
- Choosing the Right SMS (00:18:58) Emphasizes the need for local representation in selecting and customizing shop management systems.
- Reflecting on 2023 (00:20:05) Encourages shop owners to assess their previous year and consider changes for improvement.
- Profitability and Productivity (00:21:12) Explores the relationship between profitability and productivity in shop management systems.
- Understanding Pricing and Labor (00:22:06) Discusses the importance of pricing strategies for parts and labor to increase shop profitability.
- Utilizing Parts Matrix (00:23:30) Introduction of parts matrix profiles to simplify pricing.
- Reporting and Accountability (00:25:01) Highlights the importance of reporting...
Information
Author | Carm Capriotto |
Organization | Carm Capriotto |
Website | - |
Tags |
-
|
Copyright 2024 - Spreaker Inc. an iHeartMedia Company