Description: *RECORDED IN QUARANTINE*. Audio may have slight distortion. The modern age of technology has brought forth an extensive amount of opportunities. For many, especially due to the impacts of COVID-19, visiting an actual bank branch or office to engage with any of their services has become a threat/huge barrier in service delivery. Join us on Episode 10 of the IDT podcast with John Obichie, Head of retail & SME banking at Union Bank.