Lifting The Lid - Episode 103 - The one where we sack the client

Dec 13, 2022 · 35m 51s
Lifting The Lid - Episode 103 - The one where we sack the client
Description

Prompted by a discussion in Steve's supervision group, Clare and Steve explore what it means to sack a client. Maybe this is more relevant to the corporate client, but maybe...

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Prompted by a discussion in Steve's supervision group, Clare and Steve explore what it means to sack a client. Maybe this is more relevant to the corporate client, but maybe we can also do this with a private client? Do we cover this in our terms and conditions?

Where in the lifecycle of our work might we end our arrangement? Early, part way through, before we have started even? What is our response to the word, 'sacking'? What other words might apply - ending, terminating?

What might be the trigger, the basis for us choosing to sack a client? Could it be our values, relationship conflict, failure to meet their commitments, or maybe their terms and conditions? Steve suggests a red light green light exercise.

We chew the cud as usual, delving into the self reflection and exploration that supervision offers us as coaches.
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Author Clare Norman & Steve Ridgley
Organization Clare Norman & Steve Ridgley
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