It's Not WHAT You Say, It's HOW You Say It
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Description
Morning Mindset Cafe is about sharing a success principle or quote and what it looks like in real life. Drink your coffee or tea, listen to the short episode, then...
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Today's mindset thought for the day
Remember that the tone of your voice often conveys more accurately what is in your mind than do your words.
In a moment of conflict, a suggestion or compromise can salvage a threatened working relationship. A discouraged employee can be motivated again through a few carefully chosen words. In situations like these, a good manager is looking beyond an immediate situation and acting to preserve a future benefit.
But if your voice betrays your own anger, fear, or despair, that emotion, not the wisdom you offer, will be what others remember. Those who rise to the top in any organization are those who have learned to control their emotions.
When you have a leadership position, others will watch you closely for the signals you send. You must learn to manage yourself and all the ways in which you convey messages to others if you want to inspire them and demonstrate that you care about all the members of your team. ~ Napoleon Hill
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I had a father who was calm, cool, collected, and with a few words could encourage, motivate, resolve conflicts with his employees. Home? Not so much. He was stoic and didn't spend much time with we kids. Today, I know it's because of the hours he put in at 'the store' and needed that time at home to recharge.
But, I saw him 'in action' with his employees. Over the years, I've been told by hundreds of employees that they loved him, he was fantastic to work for, how lucky I was to have him as a father.
He taught me that being cool, calm, collected was a good way to be. I learned, from him, that how you say it is more important than what you say.
One thing I got bullied about (and still do occasionally today) is that I don't get emotional in public. I am usually calm, cool, collected, and often called cold, uncaring. I'm thankful for my inner circle and family who know me and know better. Losing control of your emotions helps no one. Staying calm and being able to navigate the emotional situations is important - someone has to do it or it will devolve/escalate into chaos.
Whether or not I do it well is still to be determined. Which is why I continue to work on being self-aware and being conscious of what is happening around me...noting how I can be helpful, and being willing to help/guide/encourage.
Information
Author | Charlene Burke |
Organization | Charlene Burke |
Website | - |
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