Transcribed

How CX Centers Support Unified Communications

Sep 18, 2023 · 21m 40s
How CX Centers Support Unified Communications
Description

Customer communication goes beyond call centers and personalized auto-recordings. Today, customers look for a selection of communication methods that meet them where they’re at, no matter their preference. Intermedia understands...

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Customer communication goes beyond call centers and personalized auto-recordings. Today, customers look for a selection of communication methods that meet them where they’re at, no matter their preference. Intermedia understands this need.

Shelby Skrhak speaks with Eric Tuttle, director of strategic communities at Intermedia, about:
  • What Intermedia has to offer
  • The value of customer experience centers
  • How CX centers improve the patient experience

To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk

Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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Author Sweet Fish
Organization Sweet Fish
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