Heartbeat #13- Dedication = Hard work + Heart work with Assistant Front Office Manager, Ajeenckya Moadii (Dubai/India)

Sep 13, 2020 · 20m 29s

Description

Ajinckya’s deliverance of service is classic, luxury and attentive to details with his own flavour in the personal touch. He talks about using technology to connect with guests more effectively...

Ajinckya’s deliverance of service is classic, luxury and attentive to details with his own flavour in the personal touch. He talks about using technology to connect with guests more effectively especially during these changing times. Due to the locality and nature of his establishment, he had been immersed with managing these changes. What can we learn from him in this experience?

Thoughts:
How can we use technology to leverage our guest experiences?
How will COVID change the way we interact with our guests in the future?

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