Healthcare Providers Take Cues from Consumer Expectations to Improve Patient Experiences
Sign up for free
Listen to this episode and many more. Enjoy the best podcasts on Spreaker!
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
The next BriefingsDirect healthcare insights discussion explores the shift medical services providers are making to improve the overall patient experience. Taking a page from modern, data-driven industries that emphasize consumer...
show moreTaking a page from modern, data-driven industries that emphasize consumer satisfaction and ease, a major hospital in the New York metro area has embarked on a journey to transform healthcare-as-a-service.
To learn more about the surging importance and relevance for improving patient experiences in the healthcare sector using the many tools available to other types of businesses, we are joined by Laura Semlies, Vice President of Digital Patient Experience, at Northwell Health in metro New York, and Julie Gerdeman, President at HealthPay24 in Mechanicsburg, Penn. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Sponsor: HealthPay24.]
Information
Author | Dana Gardner |
Organization | Dana Gardner |
Website | - |
Tags |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company