Erick and Rich discuss Pax8’s budding IT management stack and how MSPs can keep pace with evolving customer expectations. Then they’re joined by Kaseya CEO Fred Voccola for a wide-ranging conversation about trends in security and AI, the initial market reception to the Kaseya 365 solution introduced earlier this year, and the “monster, monster, monster” announcement Kaseya will make in October. And finally, one last thing: why Erick and Rich may be accessories to a copyright infringement crime. 

Discussed in this episode:
Pax8’s first IT management stack
Follow-up post on Pax8’s IT management stack
What’s Bigger Than Kaseya 365?AI’s Most Ambitious Music Generators Accused of ‘Massive’ Infringement In New Lawsuit
Episode 20: Cracking the Code on MSP Relationships (the part about Suno begins around the 1:02:50 mark)