Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg

May 11, 2022 · 24m 20s
Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg
Description

Join in an insightful conversation with Client Relationship Director, Martin Hogg, from the ActiveOps APAC team based in Australia.  Martin does an excellent job describing the transition from fire-fighting operations...

show more
Join in an insightful conversation with Client Relationship Director, Martin Hogg, from the ActiveOps APAC team based in Australia. 

Martin does an excellent job describing the transition from fire-fighting operations to truly transforming operational outcomes. Martin describes the benefits to employees, managers, and senior leaders all while providing his own experience in delivering on these results in the real banking world. The key elements of operational change you can take from this interview will be the impact on:

Operations leadership
Enablement
Leader capability

Martin describes the impact of AI/ML on the post-pandemic workplace. His insights give you a hint of how to start the journey of transformation. 

Learn more at www.activeops.com
show less
Information
Author RNCN
Organization RNCN
Website -
Tags

Looks like you don't have any active episode

Browse Spreaker Catalogue to discover great new content

Current

Podcast Cover

Looks like you don't have any episodes in your queue

Browse Spreaker Catalogue to discover great new content

Next Up

Episode Cover Episode Cover

It's so quiet here...

Time to discover new episodes!

Discover
Your Library
Search