I have always had a heart for nonhuman animals. It was about 24 years ago when I began studying behavior because of a problem that I had with my own pet. I was really fortunate at the time to have found Dr. Susan Friedmann, who then had a listserv for parent owners around the world, teaching people how to solve issues using ABA or Applied behavior Analysis with their own pets. I'll tell you what, it opened my heart. It opened a floodgate of curiosity, and I have not stopped learning ever since then. I first began writing about behavior, and I kept studying and studying and gradually, with more knowledge, I started earning certifications. I then went full-time into training, and now I do a lot of both consultations and training for manners and helping puppies to succeed, and also working with families that have some pretty difficult and challenging behavior issues with their pets. It's really rewarding.