Ep. 98. Intercom's Way of Enhancing Customer Support Processes using AI
![Ep. 98. Intercom's Way of Enhancing Customer Support Processes using AI](https://d3wo5wojvuv7l.cloudfront.net/t_square_limited_480/images.spreaker.com/original/7c4b919b89bf85d8960df2f70bd3fc80.jpg)
Sign up for free
Listen to this episode and many more. Enjoy the best podcasts on Spreaker!
Download and listen anywhere
Download your favorite episodes and enjoy them, wherever you are! Sign up or log in now to access offline listening.
Description
Join us for an enlightening episode as we welcome a special guest, a Machine Learning Director at Intercom, who shares valuable insights and challenges common misconceptions about Artificial Intelligence. Our...
show moreOur guest unravels the art of scaling AI models for customer support, enabling them to proficiently handle a diverse range of questions. Discover the strategies employed to train AI systems for accurate and efficient responses.
What's more, Intercom has just released their newest generative AI-based customer chatbot called Fin! Check it out here: https://www.intercom.com/fin
Join us for this insightful conversation that demystifies AI, uncovers the potential of scaled models in customer support, and showcases the significance of data scientists in this ever-evolving field. Tune in and be inspired!
Information
Author | Netguru |
Organization | Netguru |
Website | - |
Tags |
-
|
Copyright 2024 - Spreaker Inc. an iHeartMedia Company