EP 155 Reducing Bias and Increasing Diversity in Tech Hiring Practices
Nov 5, 2021 ·
1h 6m
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Description
Good conversations are taking place around reducing bias and increasing diversity in tech hires. But real change happens when infrastructure is implemented and executed within an organization. Our guest, Everett...
show more
Good conversations are taking place around reducing bias and increasing diversity in tech hires.
But real change happens when infrastructure is implemented and executed within an organization.
Our guest, Everett Harper, is an experienced Infrastructuralist, and has the studies and results to show how tech companies can positively change hiring practices.
Everett is co-founder of Truss where, for 10 years, they’ve been helping startups scale and large enterprises and public agencies transform from legacy to modern systems.
Truss made its name by helping to save Healthcare.gov, and since then they’ve worked with massive health data systems, major transportation and logistics systems, and several companies with data science specializations.
Everett's expertise is in customer development, a technique that combines customer behavior with ethnography to inform product and business development.
He has an MBA and M.Ed in design and technology from Stanford, and a BSEE in Biomedical and Electrical Engineering from Duke. Everett was a full-tuition AB Duke Scholar and won the NCAA National Championship in soccer, the first in any sport for Duke.
To learn more about Truss, please visit their website here: https://truss.works/
Follow Truss on social media here:
https://twitter.com/truss_works
https://www.facebook.com/trussworks/
https://www.linkedin.com/company/trussworks
Connect with Everett and follow him everywhere he glows here:
LinkedIn: https://www.linkedin.com/in/everettharper/
Twitter: https://twitter.com/everettharper
IG: https://www.instagram.com/everettharper/?hl=en
00:00 - Meet Everett Harper!
07:45 - Everett's origin story
12:05 - the fails and learnings from Everett's first entrepreneurial adventure
15:00 - Linden Lab https://www.lindenlab.com/
18:00 - diving deep into customer development in 2011 during his time with Women's Lab 2.0 - now called W2.0 - https://women2.com - Everett creates a calendar app
21:00 - how to inspire potential team members to join your startup
26:00 - bootstrapping a startup through customer acquisition
30:00 - how to make diversity and inclusion central to a startup's hiring practice from day one and tie it into the business model
34:00 - how founders can build their network to include diversity
37:48 - how to make sure female engineers feel psychologically safe in the workplace
40:04 - what Truss learned from their first Transgender hire to make sure everyone feels welcome and included
42:25 - what is ethnography and how you can use it to deepen your customer development
45:24 - Everett's thoughtful insights advice for female founders confronted with misogynistic Bro Cultures in the startup community as well as at the office.
59:45 - Everett's brilliant founder journey advice: get comfortable with being uncomfortable - Stitch That On A Pillow!
Thank you for carving out time to improve your Founder Game - when you do better, your business will do better - cheers!
Ande ♥
Ande Lyons
http://andelyons.com
ANDELICIOUS RESOURCES:
JOIN STARTUP LIFE LIVE MEETUP GROUP
Get an alert whenever I post a new show!
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AGORAPULSE
My favorite digital marketing dashboard is AGORAPULSE – it’s the best platform to manage your social media posts and presence! Learn more here: http://www.agorapulse.com?via=ande17
STARTUP DOX Do you need attorney reviewed legal documents for your startup? I'm a proud community partner of Startup Dox, a new service provided by Selvarajah Law PC which helps you draw out all the essential paperwork needed to kickstart your business in a super cost-effective way. All the legal you’re looking for… only without confusion or frustration. EVERY filing and document comes with an attorney review. You will never do it alone. Visit https://www.thestartupdox.com/ and use my discount code ANDE10 to receive 10% off your order.
SPONSORSHIP
If you resonate with the show’s mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.
STREAMYARD OVERLAYS AND GRAPHIC DESIGN
Nicky Pasquier
https://www.virtuosoassistant.co.uk/
Visit Nicky’s CANVA Playlist: https://www.youtube.com/playlist?list=PLhUDgDHkkma3YhOf7uy8TAbt7HdkXhSjO
Nicky’s Canva Presentation Playlist: http://bit.ly/Canva_Present_Playlist
GET VIDEO/AUDIO TRANSCRIBED WITH OTTER.AI
https://bit.ly/StartupLifeOtter
CONNECT WITH ME ONLINE:
https://andelyons.com
https://twitter.com/AndeLyons
https://www.facebook.com/StartupLifew...
https://www.linkedin.com/in/andelyons/
https://www.instagram.com/ande_lyons/
https://www.pinterest.com/andelyons/
https://angel.co/andelyons
TikTok: @andelyons
show less
But real change happens when infrastructure is implemented and executed within an organization.
Our guest, Everett Harper, is an experienced Infrastructuralist, and has the studies and results to show how tech companies can positively change hiring practices.
Everett is co-founder of Truss where, for 10 years, they’ve been helping startups scale and large enterprises and public agencies transform from legacy to modern systems.
Truss made its name by helping to save Healthcare.gov, and since then they’ve worked with massive health data systems, major transportation and logistics systems, and several companies with data science specializations.
Everett's expertise is in customer development, a technique that combines customer behavior with ethnography to inform product and business development.
He has an MBA and M.Ed in design and technology from Stanford, and a BSEE in Biomedical and Electrical Engineering from Duke. Everett was a full-tuition AB Duke Scholar and won the NCAA National Championship in soccer, the first in any sport for Duke.
To learn more about Truss, please visit their website here: https://truss.works/
Follow Truss on social media here:
https://twitter.com/truss_works
https://www.facebook.com/trussworks/
https://www.linkedin.com/company/trussworks
Connect with Everett and follow him everywhere he glows here:
LinkedIn: https://www.linkedin.com/in/everettharper/
Twitter: https://twitter.com/everettharper
IG: https://www.instagram.com/everettharper/?hl=en
00:00 - Meet Everett Harper!
07:45 - Everett's origin story
12:05 - the fails and learnings from Everett's first entrepreneurial adventure
15:00 - Linden Lab https://www.lindenlab.com/
18:00 - diving deep into customer development in 2011 during his time with Women's Lab 2.0 - now called W2.0 - https://women2.com - Everett creates a calendar app
21:00 - how to inspire potential team members to join your startup
26:00 - bootstrapping a startup through customer acquisition
30:00 - how to make diversity and inclusion central to a startup's hiring practice from day one and tie it into the business model
34:00 - how founders can build their network to include diversity
37:48 - how to make sure female engineers feel psychologically safe in the workplace
40:04 - what Truss learned from their first Transgender hire to make sure everyone feels welcome and included
42:25 - what is ethnography and how you can use it to deepen your customer development
45:24 - Everett's thoughtful insights advice for female founders confronted with misogynistic Bro Cultures in the startup community as well as at the office.
59:45 - Everett's brilliant founder journey advice: get comfortable with being uncomfortable - Stitch That On A Pillow!
Thank you for carving out time to improve your Founder Game - when you do better, your business will do better - cheers!
Ande ♥
Ande Lyons
http://andelyons.com
ANDELICIOUS RESOURCES:
JOIN STARTUP LIFE LIVE MEETUP GROUP
Get an alert whenever I post a new show!
https://bit.ly/StartupLifeLIVE
AGORAPULSE
My favorite digital marketing dashboard is AGORAPULSE – it’s the best platform to manage your social media posts and presence! Learn more here: http://www.agorapulse.com?via=ande17
STARTUP DOX Do you need attorney reviewed legal documents for your startup? I'm a proud community partner of Startup Dox, a new service provided by Selvarajah Law PC which helps you draw out all the essential paperwork needed to kickstart your business in a super cost-effective way. All the legal you’re looking for… only without confusion or frustration. EVERY filing and document comes with an attorney review. You will never do it alone. Visit https://www.thestartupdox.com/ and use my discount code ANDE10 to receive 10% off your order.
SPONSORSHIP
If you resonate with the show’s mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.
STREAMYARD OVERLAYS AND GRAPHIC DESIGN
Nicky Pasquier
https://www.virtuosoassistant.co.uk/
Visit Nicky’s CANVA Playlist: https://www.youtube.com/playlist?list=PLhUDgDHkkma3YhOf7uy8TAbt7HdkXhSjO
Nicky’s Canva Presentation Playlist: http://bit.ly/Canva_Present_Playlist
GET VIDEO/AUDIO TRANSCRIBED WITH OTTER.AI
https://bit.ly/StartupLifeOtter
CONNECT WITH ME ONLINE:
https://andelyons.com
https://twitter.com/AndeLyons
https://www.facebook.com/StartupLifew...
https://www.linkedin.com/in/andelyons/
https://www.instagram.com/ande_lyons/
https://www.pinterest.com/andelyons/
https://angel.co/andelyons
TikTok: @andelyons
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