Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328

Feb 2, 2023 · 12m 29s
Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328
Description

Excellent customer service is essential for any business, but it is particularly crucial for hotels. In this episode, I’ll share ways for you to improve your hotel customer service. Guests...

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Excellent customer service is essential for any business, but it is particularly crucial for hotels.

In this episode, I’ll share ways for you to improve your hotel customer service.

Guests come to hotels not just for a place to sleep, but for a memorable experience.

Whether it's a family on vacation or a business traveller, customers have high expectations when it comes to their hotel stay. Your goal when it comes to hotel customer service techniques is to make your property stand out and create loyal guests.

From establishing a customer-focused culture to using technology to enhance communication, the tips I share will show you how to deliver exceptionally service that will leave a lasting impression.

Continue reading, watching or listening and I will share ways you can improve your hotel customer service …

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/creating-a-culture-of-hotel-customer-service-how-to-stand-out-328

“The Guide to Owning & Operating a Hospitality Property – Successfully” course. https://KeystoneHPD.com/Course

Get your copy of the “How to Improve Your Hospitality Properties Success” e-book? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-success

Get Your INNsider Tips
https://KeystoneHPD.com/INNsider-Tips

Join one of your private groups
https://keystonehpd.com/private-groups

Say hi on social

Facebook: https://www.facebook.com/KeystoneHPD

Twitter: https://twitter.com/KeystoneHPD

LinkedIn: https://www.linkedin.com/company/keystone-hospitality-development

Listen to The Hospitality Property School PODCAST here
https://www.keystonehpd.com/hospitality-property-school-podcasts

YouTube
https://youtu.be/03OJqLmlQeQ

A Division of Keystone Hospitality Property Development
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Author Gerry MacPherson
Website keystonehpd.com
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