Welcome to the RightNOW podcast, hosted by Derek Distin, Sr. Director of Customer Experience for Rightworks. In Episode 5, Derek talks with SafeSend Co-founder and Chief Growth Officer, Andrew Hatfield. The two talk about the virtues of a frictionless experience, barriers to industry growth, AI and KPIs and how accounting firms can use automation and consolidation to uplift client experiences.

Learn more about Rightworks: https://bit.ly/49OKIF8