Beyond Boundaries: AI's Influence on Customer success


Apr 5, 2024 · 6m 10s
Beyond Boundaries: AI's Influence on Customer success

Description

Unlocking the Potential of AI in Marketing. Join Enrico Giubertoni as he delves into the impact of artificial intelligence (AI) on marketing, focusing on customer satisfaction and success. The Paradigm...

show more
Unlocking the Potential of AI in Marketing.
Join Enrico Giubertoni as he delves into the impact of artificial intelligence (AI) on marketing, focusing on customer satisfaction and success.

The Paradigm Shift
  • Redefining Expectations: Explore how AI is reshaping consumer expectations, demanding unprecedented levels of service from businesses.
  • Innovative Experiences: Witness the transformative power of AI-driven tools like ChatGPT and Alexa in delivering innovative and satisfying customer experiences.
Case Study: Post-Sale Experience
  • Internal Integration: Experience firsthand the importance of internal integration for seamless customer experience.
  • Challenges Faced: Navigate through the challenges faced in a disjointed post-sale assistance process.
  • Lessons Learned: Understand the critical need for coordinated internal systems to ensure consistent and reliable customer interactions.
Key Learnings:
  • Takeaways from this episode highlight the necessity of internal cohesion and communication in delivering exceptional customer experiences amidst the AI revolution.
show less
Information
Author Enrico Giubertoni
Organization Enrico Giubertoni
Website -
Tags

Looks like you don't have any active episode

Browse Spreaker Catalogue to discover great new content

Current

Podcast Cover

Looks like you don't have any episodes in your queue

Browse Spreaker Catalogue to discover great new content

Next Up

Episode Cover Episode Cover

It's so quiet here...

Time to discover new episodes!

Discover
Your Library
Search