It doesn't take much to anger some people. Even the most innocent comments can cause some tempers to flare. Innocuous situations can be misinterpreted leading to screaming matches, cursing, or physical altercations. In an instant, violence can erupt where calm once existed and destruction of property, injury to one's person, or psychological damage can occur. Why does this happen and how can one prevent a heated situation from escalating?

This show is broadcast live on Wednesday's at 9AM ET on W4CY Radio – (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).