AI Driven Customer Experience
Mar 6, 2023 ·
27m 34s
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Description
There are many ways that AI can help businesses eliminate or overcome e-commerce pain points. AI can make a major impact in regards to abandoned carts, unsubscribes, and other customer...
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There are many ways that AI can help businesses eliminate or overcome e-commerce pain points.
AI can make a major impact in regards to abandoned carts, unsubscribes, and other customer retention issues. In this episode of Conversations in CX, we'll address a handful of different ways that AI can drive the customer experience.
Guests:
show less
AI can make a major impact in regards to abandoned carts, unsubscribes, and other customer retention issues. In this episode of Conversations in CX, we'll address a handful of different ways that AI can drive the customer experience.
Guests:
- Frank Beard, Senior Marketing and Customer Experience Manager at Standard AI.
- Scott Vaughn, Fractional Executive & GTM Advisor to CXOs & Investors, Vaughan Go-to-Market Advisory.
- Scott Wilder, VP of Customer, Partner and Community Engagement, Base
- Abran Maldonado, co-founder of Create Labs Ventures and Director, NYC Media Labs.
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