Transcribed

9 - Acknowledging the Customer Hierarchy of Needs

Oct 20, 2023 · 9m 8s
9 - Acknowledging the Customer Hierarchy of Needs
Description

Customers' needs evolve as their consumption journeys (with you, or in general) progress. Being able to understand and prepare to meet that evolution is crucial for business survival. Modeled on...

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Customers' needs evolve as their consumption journeys (with you, or in general) progress. Being able to understand and prepare to meet that evolution is crucial for business survival. Modeled on Maslow's famous work, the Customer Hierarchy of Needs is an essential concept for businesses to grasp and prioritize. Bibi dives into the subject, drawing on real-world examples from well-known brands to outline the most important important points.

Did you know that you can also read CX To Go episodes as published articles, watch them as videos on YouTube, and discuss them on our community forum? Find all of these options at https://linktr.ee/cxtogo.
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Author The Podpire Network
Organization The Podpire Network
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