#70: How to Defeat the Empathy Gap
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Description
Leaders need to address the emotions of employees first and foremost in order to overcome the empathy gap through emotional and social intelligence. That's the key take-away message of this...
show moreThis article forms the basis for this episode: https://disasteravoidanceexperts.com/how-to-defeat-the-empathy-gap/
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"The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships" is available at https://disasteravoidanceexperts.com/blindspots
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