#33 Customer Culture: with AI no alibis
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Chapters
01 · Intro episode #33
13s
02 · Pros & Cons of AI in public and private conversations
39s
03 · Stats and data from the AI Forum in Milan
2m 11s
04 · My three key takeaways opon the conference
5m 27s
05 · 1. Build, shape and monitor your model
6m 5s
06 · 2. Don’t mix up tools with your goals
7m 51s
07 · 3. Let your Customer Culture evolve along with technology
9m 33s
08 · Are you a manager? Exciting opportunities and challenges ahead
11m 15s
09 · Dear organizations, with AI you got no more alibis!
12m 25s
10 · Check out the ‘Customer Culture Academy’ page >>
11 · Subscribe to the podcast >>
12 · Write here: paolo@customerserviceculture.com >>
20m 31s
Description
As more and more organizations are integrating AI within their customer service operations, you got no more alibis: either you upgrade customer culture along with technology adoption, or you're bound...
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| Author | Paolo Fabrizio |
| Website | - |
| Tags |
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