25. Why Friction is a Customer Experience Killer w/ Brian Gilman
Jul 16, 2019 ·
38m 53s
![25. Why Friction is a Customer Experience Killer w/ Brian Gilman](https://d3wo5wojvuv7l.cloudfront.net/t_square_limited_480/images.spreaker.com/original/db6b437e6adae13b5885a1d7a724ee81.jpg)
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Description
Brian Gilman has decades of experience in product/service marketing. Right now, he’s the VP of Marketing at Vonage. He was kind enough to come on the show to talk about...
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Brian Gilman has decades of experience in product/service marketing. Right now, he’s the VP of Marketing at Vonage. He was kind enough to come on the show to talk about how friction is killing companies, as well as how products and competitive intelligence relate to the customer experience.
show less
Information
Author | Sweet Fish |
Organization | Sweet Fish |
Website | - |
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