Today's episode is an excerpt from the Commune course, Healing Conversations with Justin Michael Williams. If you are looking to improve the quality of your conversations – particularly difficult conversations – you can try this Commune course free for 5 days at onecommune.com/healing. This particular lesson really gets at the heart of the program: Calling people out doesn’t work. No matter what has occurred, shaming or blaming someone else shuts down the centers of their brain that activate learning and growth. So of course they get defensive — it’s built into human biology. That’s why it’s critical to learn how to call people forward. Calling forward is an INVITATION. We are calling them toward something new. And in the process, we must also be willing to be called forward ourselves. You can learn more about Commune at onecommune.com. And connect with us on Instagram at @onecommune.