Contacts
Info
The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here
Remarkable Results Radio Podcast
Remarkable Results Radio Podcast
31 AUG 2024 · Thanks to our Partners, Shop Boss, and 360 Payments AJ Nealey shares his journey from technician to business owner, highlighting key constraints to business growth in the auto repair industry. AJ emphasizes the importance of recognizing personal limitations, building a strong team, and implementing effective processes. He advocates for working "on" the business rather than "in" it and stresses personal development and accountability. This episode provides valuable strategies for overcoming challenges and creating a scalable business model, ultimately fostering long-term success. AJ Nealey, https://www.nealeyauto.com/, 5 locations, Edgewater, MD. AJ’s previous episodes https://remarkableresults.biz/?s=AJ+Nealey Show Notes
- https://youtu.be/RlDUkscSsp8
- Identifying Constraints (00:00:28) AJ discusses the primary constraint to business growth, drawing from his journey as a technician turned owner.
- Personal Experience and Growth (00:01:50) He shares insights on overcoming growth ceilings and emphasizes the importance of mentorship in his journey.
- The Biggest Constraint: Self (00:02:31) AJ identifies the self as the main constraint, urging owners to recognize personal limitations.
- Understanding Business Constraints (00:03:16) He explains the need to identify specific constraints like marketing or process issues for effective growth.
- Building a Strong Team (00:04:10) AJ stresses the importance of hiring the right people and developing a capable team for business scalability.
- Developing Middle Management (00:05:52) He discusses the necessity of creating a middle management layer as businesses grow from multiple locations.
- Hiring and Training Challenges (00:06:40) AJ highlights the significance of effective hiring and training processes in the automotive repair industry.
- Sales Process and Customer Retention (00:08:31) He emphasizes improving the sales process to retain existing customers and identify growth constraints.
- Working "On" vs "In" the Business (00:09:31) AJ reflects on the need to focus on strategic tasks rather than day-to-day operations for business growth.
- Identifying and Prioritizing Constraints (00:10:23) He encourages creating a power list of tasks that contribute to business growth and overcoming constraints.
- Creating Processes for Growth (00:11:26) AJ stresses the importance of documenting processes to ensure scalability and operational efficiency.
- Coaching and Accountability (00:12:56) He discusses using processes as tools for coaching and holding team members accountable for their performance.
- Personal Development and Business Growth (00:14:10) AJ emphasizes the importance of personal development for business owners and how it reflects on their business.
- Reflecting on Personal Constraints (00:15:04) Discussion on identifying personal limitations and the impact of self-awareness on business success.
- Embracing Challenges and Growth (00:15:48) AJ highlights the necessity of facing challenges and learning from failures on the path to success.
- Value of Time and Opportunity (00:17:30) The importance of recognizing time as a valuable commodity and serving the community with gratitude.
- Closing Thoughts on Constraints (00:18:09) AJ concludes by reiterating that personal constraints affect...
30 AUG 2024 · 'Our shop managers, our shop owners, they don't know what they have, and because they don't know what they have, they don't know how to use it to the fullest extent.' This episode is packed with valuable advice for shop owners who want to maximize their Shop Management System and ensure their business runs seamlessly and profitably. Learn More About: Maximizing Your SMS: Many shop owners underutilize their SMS, treating it merely as an invoicing tool. Inventory Control: Effective inventory management is crucial. Discover how simple tweaks can save you money and improve service efficiency. Labor Matrix: Track and analyze labor efficiency with ease. Implement strategies that can lead to increased profitability. Recommended Services: Tap into the maintenance market. Present recommended services effectively. Don't miss this engaging and informative discussion! Jon Luttrell and Ben Dexter, https://napatracs.com/ Show Notes
- https://youtu.be/Bs3ETpxnZ-M
- https://remarkableresults.biz/remarkable-results-radio-podcast/e945/
- Common Issues with SMS (00:02:05) Widespread issues among shop owners regarding their lack of knowledge about shop management systems.
- Understanding Labor Matrix (00:02:30) The importance of understanding and utilizing the labor matrix feature in SMS.
- Realization of SMS Capabilities (00:03:17) Ben describes the moment when shop owners realize SMS can influence profitability beyond invoicing.
- Owner's Role in Learning SMS (00:05:15) Discussion on the necessity for shop owners to be knowledgeable about their SMS and not delegate responsibility.
- Absentee Ownership Challenges (00:06:25) The dangers of absentee ownership in effectively managing shop systems and ensuring accountability.
- In-Person Training Benefits (00:11:54) Ben highlights the advantages of in-person training for accommodating different learning styles.
- Key Features of NAPA TRACS (00:12:28) Ben discusses top features of NAPA TRACS that excite shop owners, including inventory control and labor matrices.
- Inventory Control Insights (00:13:25) Ben emphasizes the significance of proper inventory management in enhancing shop profitability.
- Proactive Inventory Management (00:16:02) Discussion on the importance of maintaining appropriate inventory levels based on market demand.
- Client Service Rep's Role (00:16:43) Jon discusses the value of having a knowledgeable client service representative to assist with inventory management.
- Choosing the Right SMS (00:18:58) Emphasizes the need for local representation in selecting and customizing shop management systems.
- Reflecting on 2023 (00:20:05) Encourages shop owners to assess their previous year and consider changes for improvement.
- Profitability and Productivity (00:21:12) Explores the relationship between profitability and productivity in shop management systems.
- Understanding Pricing and Labor (00:22:06) Discusses the importance of pricing strategies for parts and labor to increase shop profitability.
- Utilizing Parts Matrix (00:23:30) Introduction of parts matrix profiles to simplify pricing.
- Reporting and Accountability (00:25:01) Highlights the importance of reporting...
29 AUG 2024 · In this episode of "Business by the Numbers," Hunt Demarest, CPA, kicks off a three-part series breaking down the 2024 Automotive Industry benchmark report for auto repair shops across the country. This report gives a clear look at how shops are performing financially and operationally, helping owners see where they stand.Key Points:•Benchmark Report Basics: The episode starts by explaining a detailed report that covers sales, profits, and key metrics for different types of auto repair shops, including Euro and diesel shops in various regions.•Sales and Tech Performance: The report shows average monthly sales per technician, highlighting how important it is to make sure your techs are productive and hitting industry standards.•Profit Margins: Hunt dives into the differences in profit margins on labor and parts, showing how different types of shops (like general repair versus high-end) stack up in terms of profitability.•Rising Costs: There’s a discussion on how rising costs, especially in labor and rent, are squeezing profits, and why keeping costs in check is crucial to staying in the black.•Industry Trends: The episode also covers big industry trends, like the need to offer solid employee benefits to attract good workers, and the different ways shops are paying their staff.•DOWNLOAD THE REPORT HERE: https://paarmelis.com/wp-content/uploads/2024/08/2024-PMA-Benchmark-Report.pdfThanks to our partner, NAPA TRACS Did you know that NAPA TRACS has onsite training plus six days a week support?It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at https://my.captivate.fm/NAPATRACS.comThanks to our partner, PromotiveIt’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit http://www.gopromotive.com/.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: http://www.paarmelis.com/Email Hunt: https://paarmelis.comDownload a Copy of My Books Here:
- https://info.paarmelis.com/wrenches-to-write-offs
- https://paarmelis.com/your-perfect-shop-book-download/
https://aftermarketradionetwork.com/: https://aftermarketradionetwork.com/https://remarkableresults.biz/ with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.
28 AUG 2024 · Matt Fanslow explores the contentious topic of whether employees should give a two weeks notice when leaving a job. He challenges the power dynamics and expectations between employees and employers, questioning the fairness of this common practice. Matt highlights the lack of reciprocity from employers regarding severance packages and the potential negative impact on future job references if notice isn't given.Show Notes
- The Two Weeks Notice Question (00:01:10)
- Power Dynamics in Employment (00:02:16)
- Expectations of Notice (00:03:38)
- Severance Packages Discussion (00:04:50)
- The Balance of Notice and Severance (00:06:01)
- Consequences of Leaving Without Notice (00:07:15)
- The Hypocrisy of Notice Expectations (00:08:21)
- Severance Considerations (00:15:00)
- The complexities of human behavior in the workplace (00:18:29).
- Discussing severance and vacation time (00:21:01)
Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to https://napaautotech.com for more details.Contact Information
- Email Matt: https://gmail.com
- https://www.youtube.com/channel/UCNA0UVoxcWxKtvXjr9PdzHg/videos
https://aftermarketradionetwork.com/: https://aftermarketradionetwork.com/https://remarkableresults.biz/ with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/https://mattfanslow.captivate.fm/ with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/https://huntdemarest.captivate.fm/ with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/https://autorepairmarketing.captivate.fm/ with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/https://chriscotton.captivate.fm/ with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
28 AUG 2024 · When running your auto repair shop, burnout, stress, and exhaustion can feel like constant companions. How do you reignite your passion and find balance amidst the daily challenges?In this episode of the Auto Repair Marketing Podcast, Kim Walker hosts a solo cast with guest Jeff Salzenstein, a former professional tennis player turned coach and speaker. Jeff shares his transformative journey from the tennis courts to becoming a coach focused on holistic well-being. He offers invaluable insights on overcoming adversity, redefining success, and managing burnout and stress through practical techniques like heart-focused breathing and tapping. Jeff’s emphasis on resilience, mindset, and the interconnectedness of mind, body, and soul will inspire and equip you with tools to enhance your personal and professional well-being.Tune in for an episode packed with actionable strategies to help you thrive in both your business and personal life. Don’t miss it!Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shopsHow To Get In Touch With The Guesthttps://www.jeffsalzenstein.com/ https://www.instagram.com/jeffsalzenstein/ https://www.facebook.com/jeffsalzensteinspeaker Show Notes with Timestamps
- Introduction and Sponsorship (00:00:01) The podcast host introduces the episode and thanks RepairPal for sponsoring the show.
- Meeting Jeff (00:00:10) Kim Walker discusses her excitement about having Jeff as a guest, highlighting their recent connection.
- Unleashing the Champion Within (00:01:19) Jeff shares insights on his coaching philosophy, focusing on mental health and overcoming limiting beliefs.
- Jeff's Professional Tennis Background (00:02:54) Jeff recounts his experiences as a professional tennis player and the challenges he faced.
- The Pressure of Performance (00:03:25) He describes the anxiety before a significant match and the importance of mental focus.
- Tapping into the Zone of Excellence (00:04:26) Jeff explains the concept of finding a "zone" during competition, leading to peak performance.
- Limiting Beliefs and Success (00:07:04) The conversation shifts to how limiting beliefs can hinder personal and professional success.
- Redefining Success (00:08:45) Jeff reflects on how his definition of success evolved over time, influenced by personal experiences.
- Pivotal Moments in Life (00:09:51) He shares defining moments that shaped his journey, including injuries and personal challenges.
- Transition to Coaching (00:12:31) Jeff discusses the moment he decided to become a coach, driven by a desire to help others.
- Helping Burnt-Out Shop Owners (00:14:56) The conversation addresses strategies to support shop owners feeling exhausted and overwhelmed.
- Creating Your Reality (00:15:32) Discussion on how personal responsibility shapes one's reality and the importance of mindset.
- Taking Responsibility (00:16:31) Emphasizing the freedom that comes from acknowledging personal responsibility in one's circumstances.
- The Power of Words (00:17:33) The impact of language on reality and the importance of speaking positively...
27 AUG 2024 · Thanks to our Partner, NAPA Auto Care Join Tracy Capriotto and Tom Herrmann as they conduct a comprehensive safety inspection at a local shop in Buffalo, NY. Tom demonstrates the importance of regular safety checks, covering fire extinguishers, eyewash stations, electrical panels, and more. He emphasizes the need for compliance with OSHA standards and the collaborative nature of workplace safety. Tracy and Tom discuss the significance of safety education for both employers and employees, highlighting practical tips for maintaining a safe work environment. Tom Herrmann, Small Business Safety & Compliance Company, LLC. tom@sbsafety.com. Tom's previous episodes https://remarkableresults.biz/?s=herrmann Show Notes
- https://youtu.be/9AGtj1S8mIE
- Safety Inspection Demonstration (00:00:06) Tracy introduces Tom and the purpose of the safety inspection demonstration.
- Mock OSHA Inspection Overview (00:00:28) Tom explains the checklist and key safety items to inspect during the demonstration.
- Checklist and OSHA Standards (00:01:37) Tom describes the importance of OSHA standards in the inspection process.
- Fire Extinguisher Inspection (00:02:31) Tom walks through checking fire extinguishers for compliance and accessibility.
- Eyewash Station Compliance (00:04:39) Inspection of the eyewash station and identification of non-compliance issues.
- Personal Protective Equipment (00:06:16) Discussion on the necessity of safety glasses and PPE evaluations.
- Electrical Panel Safety (00:06:41) Importance of keeping electrical panel boxes clear and properly marked.
- Safety Signage Importance (00:08:10) The value of safety signage in maintaining a safe work environment.
- Bench Grinder Safety Standards (00:09:41) Tom explains the safety standards for bench grinders and necessary adjustments.
- Electrical Cord Inspection (00:11:44) Tom highlights the importance of checking electrical cords for safety.
- Employee Responsibility in Safety (00:12:35) Tracy highlights the need for both employees and owners to be educated on safety protocols.
- Inspection of Floor Jacks (00:13:47) Tom inspects floor jacks, noting the importance of visible weight capacity markings for safety.
- Ground Fault Circuit Interrupters (00:15:00) Tom explains testing ground fault circuit interrupters to ensure safety around water sources.
- Keeping Fire Extinguishers Accessible (00:16:38) Tom stresses the importance of maintaining clear access to fire extinguishers for emergency situations.
- Annual Lift Inspections (00:19:21) Tom discusses the necessity of annual inspections for mobile lifts by qualified technicians.
- Mobile Ladder Safety (00:23:25) Tom highlights the importance of rubber feet on mobile ladders for stability and safety.
- Safety Glasses Standards (00:25:45) Explanation of the importance of safety glasses meeting the Z87 standard for employee protection.
- Emergency Lighting Functionality (00:27:33) Importance of emergency lighting and its inspection every 30 days to ensure proper function.
- Voltage Detector Usage (00:28:54) Demonstration of a voltage detector for checking electrical outlets and ensuring safety.
- Parts Washer Safety (00:30:20) Discussion on maintaining parts washers and the importance of safety mechanisms....
26 AUG 2024 · A lifelong student of history - this episode began as a serious topic of interest for Craig - and evolved into multiple conversations with a special guest. For our listeners, we took our time with this episode and it was reviewed with careful consideration due to the significance of the subject.On June 6, 2024 - many of us in the free world paused to recognize a significant anniversary. The 80th anniversary of D-Day.D-Day, also known as Operation Overlord, was the allied invasion of Normandy to liberate Europe from Nazi tyranny. There have been other milestone anniversaries of D-Day, but this year came at a very challenging time in the world and hits very differently that previous years for other reasons.The conversation begins around why that is.One term that was raised in one of the many articles written on the topic - was that we are losing our ‘tangible interpreters’ of the event. The people who were there in 1944, the people that many of us knew or were even raised by, sadly, will not be with us much longer. The knowledge of these major events now passes to those of us fortunate to know those who lived it and to take care in how we communicate these events to new generations who soon will never have the chance to meet a veteran of WWII.To help with this topic - Craig knew the perfect guest, Evan Wisner.When sharing an anniversary article with Evan, that article highlighted the Army Rangers DDAY operation on Point Du Huc, a conversation followed that we decided to take to the recording studio.Craig came to know Evan and appreciates his unique experiences and expertise as they are both members of Grand Rapids Toastmasters Club#404 - joining the club around the same time in 2019. This means - Craig gets to hear a lot of great speeches from Evan. Since Evan is both an EQ expert as well as a veteran of the war on terror who served alongside Army Rangers, you can be certain he brings a unique perspective to this conversation that makes it very much worth listening to.We ask listeners to take into consideration that this was a discussion focused on one major operation of a larger campaign of a greater war, and that all history, especially discussion around war, is limited, and does not tell every story, and often needs context for understanding.Thank You To Our Partners:The Institute at https://wearetheinstitute.com/ "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.AutoFlow at https://AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.comAutoLeap at https://AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software! App Fueled at https://appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro”Shop Dog Marketing at https://ShopDogMarketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures...
26 AUG 2024 · The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn this episode of "The Weekly Blitz," Coach Chris Cotton explores the metaphor of changing pastures to symbolize personal and professional growth. He addresses the common belief that "the grass is always greener on the other side" and emphasizes the importance of recognizing when change is necessary. Chris offers practical tips for self-assessment, investing in personal growth, eliminating negativity, staying committed to goals, and being patient with the process. Aimed at auto repair shop owners and professionals, the episode encourages taking control of one's circumstances for improvement. The episode is sponsored by Shop Marketing Pros.
Introduction to the Podcast (00:00:08)
- Coach Chris Cotton introduces the episode and its focus on business insights for auto repair professionals.
The Grass is Always Greener (00:01:10)
- Chris shares a metaphor about changing pastures for personal and professional growth, inspired by a meme.
Recognizing the Need for Change (00:02:16)
- He discusses the common feeling of envy towards others' situations and the importance of assessing one's own life.
Challenges and Perceptions (00:03:18)
- Chris reflects on how negativity can distort our view of others' success, leading to feelings of being stuck.
When to Change Pastures (00:04:22)
- He emphasizes recognizing when it's time to shift environments for better personal and professional growth.
Tips for Cultivating Growth (00:05:29)
- Chris provides actionable advice on assessing situations, investing in oneself, and making meaningful changes.
Conclusion and Encouragement (00:07:35)
- He wraps up with a reminder that growth takes time and encourages listeners to embrace necessary changes for fulfillment.
Connect with Chris:chris@autofixsos.comPhone: 940.400.1008www.autoshopcoaching.comFacebook: https://www.facebook.com/AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
24 AUG 2024 · Thanks to our Partners, Shop Boss, and 360 Payments Matt Fanslow, host of "Diagnosing the Aftermarket A to Z," discusses the critical importance of consulting service information before performing vehicle maintenance or repairs. Matt shares multiple real-world scenarios illustrating why thoroughly understanding service procedures is essential to avoiding costly mistakes and ensuring professional work. https://mattfanslow.captivate.fm/ with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. mattfanslowpodcast@gmail.com Show Notes
- https://youtu.be/fLlt0yKSgDk
- Importance of Service Information (00:00:25) Matt emphasizes the necessity of reading service information before starting any repair work.
- Common Mistakes in Vehicle Maintenance (00:01:12) Matt shares horror stories of technicians neglecting service information, leading to mistakes during vehicle maintenance.
- Encouragement to Use Service Info (00:04:03) Matt advises technicians to always consult service information before starting any job.
- Warranty Concerns and Accountability (00:05:05) Discussion on the importance of service information for warranty claims and accountability in repairs.
- Pay Structure and Professionalism (00:06:34) Matt addresses how pay structures can affect adherence to proper procedures in the automotive industry.
- Call to Action for Technicians (00:07:34) Matt encourages a cultural shift towards professionalism by prioritizing service information in repairs.
Thanks to our Partners, Shop Boss and 360 Payments Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee: https://www.buymeacoffee.com/carm -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Special episode collections: https://remarkableresults.biz/collections https://aftermarketradionetwork.com/https://remarkableresults.biz/ with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion https://mattfanslow.captivate.fm/ with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://autorepairmarketing.captivate.fm/ with Kim and Brian Walker: Marketing Experts Brian...
23 AUG 2024 · Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This episode centers on John Gustafson's journey managing his automotive repair business, focusing on internal succession planning and implementing the Entrepreneurial Operating System (EOS). John shares his experience developing an internal succession plan, emphasizing the importance of nurturing leadership within his team. He explains how EOS has enhanced meeting structures, accountability, and strategic vision, fostering a motivated workforce. John Gustafson, https://gustafsonbros.com/, Huntington Beach, CA. John’s previous episodes https://remarkableresults.biz/?s=%22john+gustafson%22 Show Notes
- https://youtu.be/U6eMQ6Mr3Yo
- Succession Planning Discussion (00:02:30) John shares his challenges with succession planning, emphasizing internal leadership development.
- Implementing EOS (00:03:20) John discusses how he started implementing the Entrepreneurial Operating System (EOS) in his business.
- Team Involvement in EOS (00:04:20) John explains how he engaged his team in the EOS process and its benefits.
- Vision and Leadership Transition (00:05:15) John outlines the importance of leadership transition in their three and ten-year plans.
- Weekly Meetings and Accountability (00:06:47) Discussion on the structure of weekly meetings and the accountability fostered through EOS.
- Shop Scale and Success (00:08:04) John shares his shop's sales goals and emphasizes that size doesn't determine success.
- EOS and Business Discipline (00:08:57) John highlights how EOS has helped instill discipline in their operations.
- Opportunities in Issues (00:11:13) John elaborates on how issues are viewed as opportunities for improvement in their meetings.
- Engaging Team Ideas (00:12:21) Carm and John discuss the importance of team input in generating new ideas.
- Profitability vs. Sales Goals (00:12:47) John emphasizes the significance of profitability over merely hitting sales targets.
- Structured Meeting Agendas (00:13:12) John describes the tight agenda structure for their meetings to ensure efficiency.
- Remote Meeting Dynamics (00:14:44) Discussion on how John conducts meetings remotely while managing from different locations.
- Starting EOS Implementation (00:14:57) John advises listeners on how to begin implementing EOS in their businesses.
- Leadership Recognition and Ownership (00:15:11) John shares examples of leaders stepping up to embrace ownership opportunities.
- Bonus Structure Discussion (00:16:01) John explains the current bonus structure and its relation to future ownership.
- Future Ownership Plans (00:17:12) John discusses potential plans for selling the company to the next generation.
- Profit Distribution Strategy (00:18:29) John outlines how profits are reinvested into employees rather than external spending.
- Selling the Company on Credit (00:21:55) John discusses his plan to sell the company to his team on credit.
- Team Accountability and Profitability (00:22:12) The importance of team accountability for ongoing profitability is highlighted.
- Difficult Decisions in Structuring (00:22:31) John reflects on the challenges of formulating his business structure over the years....
The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here
Information
Author | Carm Capriotto |
Organization | Carm Capriotto |
Categories | Automotive , Management , Marketing |
Website | remarkableresults.biz |
carm@remarkableresults.biz |
Copyright 2024 - Spreaker Inc. an iHeartMedia Company